Unfortunately, we cannot accept returns on sale items or gift cards.Įxchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Please get in touch if you have questions or concerns about your specific item.

We also do not accept returns for hazardous materials, flammable liquids, or gases. You can always contact us for any return question and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Įxceptions / non-returnable items: Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). The tracking number will be active within 24 hours.Ĭustoms, Duties, and Taxes: Zedshoppe is not responsible for any customs and taxes applied to your order. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). Shipping charges for your order will be calculated and displayed at checkout. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone. Please allow additional days in transit for delivery. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Orders are not shipped or delivered on weekends or holidays.

Following are the terms and conditions that constitute our Shipping Policy.Īll orders are processed within 2-3 business days. Thank you for visiting and shopping at Zedshoppe. LUBRICANTS & OIL FOR MASSAGE & SMOOTH SEX

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